Privacy Policy
Who We Are
Our website address is: https://www.llotus365.win. Lotus365 is an online platform for legal online gaming, betting, and casino games, tailored for Indian users.
Data Collection and Use
We collect personal data such as your name, email address, phone number, and payment information to facilitate your account creation, betting activities, and to provide a secure and personalized gaming experience. Your data is collected for purposes including:
- To process your transactions, including deposits and withdrawals.
- To verify your identity and comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations.
- To send you promotional offers, updates, and marketing communications (only with your consent).
- To ensure fair play and monitor fraudulent activities on our platform.
- To offer tailored gaming and betting experiences based on your preferences and gameplay history.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Lotus365win privacy-policy.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the site.
Cookies
We use cookies to enhance your experience on our site. Cookies help us remember your preferences, login details, and provide tailored content based on your interests. You can control the use of cookies through your browser settings. By continuing to use our site, you agree to the use of cookies for the following purposes:
- To store login information and preferences for a seamless experience.
- To remember your gameplay choices and past betting history.
- To deliver personalized advertisements and promotions.
You may opt out of certain cookies by adjusting your browser settings; however, this may limit some features of the website.
Embedded Content from Other Websites
Articles and pages on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
How We Share Your Data
We do not sell or share your personal information with third parties, except under the following conditions:
- If required by law or to comply with legal obligations, such as responding to a court order or regulatory request.
- To trusted third-party service providers that help process payments, verify accounts, or offer security services. These partners are bound by strict confidentiality agreements.
- If you request a password reset, your IP address will be included in the reset email.
Data Security
We use advanced security measures, including encryption and secure socket layer (SSL) technology, to protect your personal and financial data. All transactions and sensitive information are handled through secure systems to safeguard against unauthorized access, data breaches, or cyber threats.
How Long We Retain Your Data
We retain personal data for as long as it is necessary to fulfill the purposes outlined in this policy, such as maintaining your account, complying with legal obligations, or resolving disputes. For example, comments and their metadata are retained indefinitely, and account information is stored as long as the user remains active on the platform.
Your Rights Over Your Data
As an Indian user, you have the right to access, correct, or delete your personal data at any time. You can request a copy of your data, ask us to correct any inaccuracies, or request that we delete your data, subject to any legal or regulatory obligations we have to retain it. To make such a request, please contact our customer support team.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. In some cases, your data may be stored and processed outside India, where data protection laws may differ. However, we ensure that your data is protected to the highest standards, regardless of location.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly to stay informed about how we protect your data.
Contact Us
If you have any questions or concerns about our privacy practices, feel free to contact us at support@llotus365.win.